Supporting Standards

Life-Line care 4 u will promote the following

in all aspects of the service we provide.

Dignity

Your right to:

• be treated with dignity and respect at all times
  
• enjoy a full range of social relationships.
  

Privacy

Your right to:

• have your privacy and property respected, and
  
• be free from unnecessary intrusion.
  

Choice

Your right to:

• make informed choices, while recognising the rights of ​other people to do the same; and
  
• know about the range of choices.
  

Safety

Your right to:

• feel safe and secure in all aspects of life, including health ​and wellbeing;
  
• enjoy safety but not be over-protected; and
  
• be free from exploitation and abuse.
  

Realising potential

Your right to have the opportunity to:

• achieve all you can;
  
• make full use of the resources that are available to you; ​and
  
• make the most of your life.
  

Equality and diversity

Your right to:

• live an independent life, rich in purpose, meaning and ​personal fulfilment;
  
• be valued for your ethnic background, language, culture, ​and faith or no faith and gender equality.
  
• be treated equally and to live in an environment which is ​free from bullying, harassment and discrimination; and
  
• be able to complain effectively without fear of ​victimisation.