Supporting Standards

Life-Line care 4 u will promote the following

in all aspects of the service we provide.


Your right to:

  • be treated with dignity and respect at all times
  • enjoy a full range of social relationships.


Your right to:

  • have your privacy and property respected, and
  • be free from unnecessary intrusion.


Your right to:

  • make informed choices, while recognising the rights of ​other people to do the same; and
  • know about the range of choices.


Your right to:

  • feel safe and secure in all aspects of life, including health ​and wellbeing;
  • enjoy safety but not be over-protected; and
  • be free from exploitation and abuse.

Realising potential

Your right to have the opportunity to:

  • achieve all you can;
  • make full use of the resources that are available to you; ​and
  • make the most of your life.

Equality and diversity

Your right to:

  • live an independent life, rich in purpose, meaning and ​personal fulfilment;
  • be valued for your ethnic background, language, culture, ​and faith or no faith and gender equality.
  • be treated equally and to live in an environment which is ​free from bullying, harassment and discrimination; and
  • be able to complain effectively without fear of ​victimisation.